What are the shipping options available for Bum...

We offer standard and express shipping options, which you can choose at checkout.

Are there any restocking fees for returns?

We do not charge restocking fees for returns. This applies for unused Bumwash products within a 60 day period. For used goods, unless there is a product defect, we do...

How do I initiate a return for my Bumwash product?

To initiate a return, contact our customer service team with your order details. We will send you a shipping label for you to send back the product. You can return...

Can I change or cancel my order after it's been...

Orders can be changed or cancelled within 1 day after purchasing. Please contact customer service for assistance.

What payment methods are accepted by Bumwash?

We accept various payment methods, including credit/debit cards and PayPal.

Do you still wipe after using a bidet?

After using a bidet, some people may choose to wipe with a small amount of toilet paper to dry off, while others prefer to use the bidet's drying feature if...