Are there any conditions that may void the warr...
The warranty for Bumwash products may be voided under certain conditions, including: Improper Installation: If the product is not installed according to the provided instructions, which may lead to damage...
How do I register for Bumcare Warranty?
Upon purchasing a Bumwash Bidet product, you will find a warranty card inside the packaging. Visit our website and create an account if you haven't already. Log into your account....
How do I claim a warranty for my Bumwash bidet?
Contact our customer service with your order details and a description of the issue.
What does the Bumwash warranty cover?
Our Bumwash Bidet sets come with a 24-month warranty covering manufacturing defects. Check out our Bumcare protection page for more details.
How long is the warranty period for Bumwash pro...
Bumwash Bidet Set products are covered under our Bumcare Protection Program which provides 24 months warranty. For Bumwash accessory product we provided a standard 12 month warranty.
How long does it take to receive a refund?
Refunds are processed within 3 of business days after receiving the returned item. You will be notified via email when this happens.
How long does shipping usually take?
For standard delivery, the expected shipping time is 3-5 days. For express shipping, the expected shipping time is 1-3 days.
How can I track my Bumwash order?
Once your order is shipped, you'll receive a tracking number to monitor its progress.
Where does Bumwash currently ship to?
We currently are only servicing Australia and New Zealand.
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Phung holdings Pty Ltd trading as Bumwash
